Store Policies
Last Updated: 02/06/2013
Mythic Collectibles, LLC is located and operated out of the United States of America. By your use of the MythicCollectibles.com site and any affiliated sites, you agree to the following Store Policies of Mythic Collectibles, LLC:
General
The Store Policies of Mythic Collectibles, LLC are subject to change without notice, at any time and for any reason.
The content of this site may be changed or updated without notice, at any time and for any reason.
Mythic Collectibles, LLC will not be held responsible for typographical errors of any kind, including but not limited to an incorrect price, and reserves the right to cancel or adjust any order or refuse service to anyone.
All prices are displayed in U.S. dollars.
By using this site and/or placing order(s), the customer represents that he or she is at least eighteen (18) years old.
Any other websites that may be accessed from this site that are owned and/or operated by entities other than Mythic Collectibles, LLC are governed by their own policies and Mythic Collectibles, LLC disclaims any responsibility for their use. Use of these other sites is your sole responsibility.
Mythic Collectibles, LLC works hard to try to attain a completely accurate inventory system, but a system bug and/or human error can add some inaccuracies to even the most world class inventory system. Consequently, items listed as available and/or in stock are not guaranteed to be available, but in most cases will be available as stated. Thanks for your understanding.
It is the sole responsibility of the user/customer to keep their account’s username and password secure.
Product Safety and Warnings
The products that Mythic Collectibles, LLC sells are intended for purchase by adults that are at least eighteen (18) years old. Our products are intended for display and not as toys. Please assume that one or all of the following warnings apply to each product that we sell: they may have small parts, sharp edges, points or other components that may represent a hazard in general and/or a choking hazard and may not be suitable for children under 18 years old. Please take care during unpacking, possible assembly and display of your product purchase. Mythic Collectibles, LLC does not manufacture the products we sell, does not conduct product testing and does not assume any liability regarding product safety or warranty of any kind. We will try to answer questions that you have about the specifics of the products we sell, but the information that we are provided by our distributors and/or manufacturers may be limited. If you have any questions or concerns about a specific product’s safety, materials, etc., please contact the manufacturer directly.
Pre-Order Policy
Pre-orders, or Advance Orders, are special orders that we can place for you for products that are scheduled by the manufacturer to be released at a future date.
All pre-order sales are final. All pre-order sales cannot be canceled, returned, exchanged or refunded since we are not allowed to cancel Pre-Orders at our distributors once the orders are placed. However, please see our Return Policy for a Pre-Order that is damaged during shipping or is defective. When you place an order for a Pre-Order, you are committing to buy and accept receipt of the Pre-Order product. Since Pre-Orders are products that a manufacturer plans to release at a future date, we cannot guarantee that the manufacturer will follow through with its production plans or cancel the entire line or reduce the number that they produce for limited-edition Pre-Orders or whether or not the manufacturer/distributor decide to allocate (ie partially ship) or limit the quantity of items shipped in relation to retailer orders. We are not responsible if a manufacture decides to adjust the proposed product line or cancel the line completely or partially ship what we ordered. If for reasons beyond our control, we cannot fulfill your order for a pre-order item, you will be given a full refund.
Shipping charged for a Pre-Order is an estimate only and is based on the weight and information that is provided by the manufacturer/distributor. If the actual charge for your selected shipping method is higher than the estimate, your payment method will be charged for the extra amount when your Pre-Order arrives, so please make sure your payment method is up-to-date before that time.
Pre-orders are not eligible for extra discounts or promotions of any kind beyond their listed sale price.
Product Details
Description & Images/Pictures: We use the product description and product images that are provided by the manufacturer and/or distributor prior to the product release and could be based on a product’s pre-production concept, design and/or prototype. Since the manufacturer can make adjustments to a product as it is finalized for release, please consider the product description and images to be an approximation of the actual final product that the manufacturer is planning for release. We do not guarantee that the manufacturer’s final product will be an exact match of the product description or images that they provided to us.
Prices: All prices are displayed in U.S. dollars. Our prices, especially for Pre-Orders, are based on the price information that is provided to us by the manufacturer and/or distributor. Mythic Collectibles, LLC will not be held responsible for typographical errors of any kind including but not limited to incorrect prices from the manufacturer and/or distributor, typographical data entry errors for prices, etc. We reserve the right to cancel or adjust any order that has an incorrect price.
Release Dates:Release dates for product, especially for Pre-Orders, are provided to us by the manufacturer and/or distributor. Mythic Collectibles, LLC will not be held responsible for manufacturer and/or distributor changes to product release dates or changes to their shipping schedules.
Shipping
We currently sell and ship to:
UNITED STATES (U.S.) including APO & FPO and U.S. Territories.
We ship orders with DELIVERY CONFIRMATION via USPS or UPS depending on the type of item and the destination.
The customer is responsible for any applicable shipping and handling costs.
Shipping to ALASKA, HAWAII, PUERTO RICO, APO & FPO and other US TERRITORIES may incur additional shipping charges based on the shipping carrier and shipping method chosen.
Packaging: Your order will be well packed. If a COMICS order, they will be packed in a cardboard BOX, each comic will be BAGGED & BOARDED and packed in between two cushioning pads. Handling Time: Estimated handling time is usually 1-2 business days (excluding weekends and holidays) after we receive your cleared payment. Shipping Insurance: Domestic Shipping Insurance is $0.80 per $100 of coverage. International Shipping Insurance is $1.40 per $100 of coverage. These are the exact fees that we are charged for coverage by the Insurance Company. The first $100 of coverage is included in the shipping/handling charge. We highly recommend that, if needed, you purchase additional shipping insurance to cover the full amount of the item(s) purchased, since we will not be held responsible for any loss, theft or damage to a shipment once it is delivered to the shipment carrier. Please contact us via email if you have any questions. Shipping Discount: Multiple purchases will be combined into as few shipments as possible to save on shipping charges for customers that buy multiple items. The discounted shipping charge will be based on the combined weight of your purchases. International Buyers -- Please Note: Product Packaging: The vast majority of our products and packaging are in excellent condition, but we can only guarantee that the product itself will be the correct complete item ordered in excellent condition. We do not guarantee that the Product Packaging or the Shipment Packaging will be in unblemished condition. Product Packaging and Shipment Packaging that exhibits dents, dings, crunched corners, tears, etc. to boxes, cards, display boxes and windows, foam packaging, etc. is not considered to detract from the value of the product. Item Lost or Damaged during Shipping: If a shipment has not arrived by the estimated delivery date, it may just be delayed with the shipping carrier, so please allow for extra time for the shipping carrier to deliver your shipment. If an item is lost or damaged during shipping, please
email us
to report the items lost or damaged during shipping within 48 hours of your receipt of the shipment. Mythic Collectibles, LLC is not responsible or liable for items lost or damaged during shipping. Items lost or damaged during shipping will result in an insurance claim being filed with the Shipping Insurance company. It is the customer’s responsibility to provide the required evidence to support the shipping insurance claim filed with the Shipping Insurance company, so please make sure you keep all damaged items and shipment packaging since it will most likely be required by the Shipping Insurance company for your insurance claim along with photographs of the shipping damage. If a shipping insurance claim is made, reimbursement for items lost or damaged during shipping is solely provided by the Shipping Insurance company and not by Mythic Collectibles, LLC and is predominantly based on the evidence the customer provides. Shipping Insurance claims can take weeks for the Shipping Insurance company to process and for a lost shipment there may be a required waiting period before a shipping insurance claim can be initiated in addition to the insurance claim processing time, so thank you in advance for your patience. Defective Item: Defective items are those items that have damaged components not caused by shipping damage, missing components and / or incorrect items within the product packaging. Mythic Collectibles, LLC is not responsible or liable for defective items. All defective items are the item Manufacturer’s responsibility and are covered under that Manufacturer’s Warranty policies. If needed we will assist the customer in contacting the Manufacturer in relation to defective items, but defective item repair, replacement, exchange, etc. is provided by the Manufacturer and is governed by the Manufacturer’s Warranty for their item. All content on this site is ™ and Copyright © 2006-2011 MYTHIC COLLECTIBLES, LLC. All rights reserved. YOUR USE OF THE SITE, INCLUDING ALL CONTENT, MATERIALS AND PRODUCTS, IS These Store Policies shall be governed by the federal laws of the United States and the laws of the State of Pennsylvania, USA. Any legal actions will be brought in the courts of Chester County, Pennsylvania, USA. These Store Policies represent the entire agreement between the parties and supersedes all prior agreements. The Privacy Policy posted on this website is incorporated into these Store Policies by this reference.
Payment
We accept the following Payment Methods:
US FUNDS ONLY on all payments.
We don't accept Personal Checks, Money Orders or Cashiers Checks. Sorry, for any inconvenience.
PAYPAL eCheck: Please note that according to PayPal's policies, if you pay by eCheck your funds could take up to four (4) bank business days for the funds to clear your US bank account and even longer for other countries' banks. Orders paid by eCheck may be delayed accordingly.
Sales Tax:
Pennsylvania (PA) Sales Tax of 6.0% will be applied to orders shipped to PA residents.
Customer is also responsible for all other applicable taxes that could be applied to a purchase.
Return Policy
If you are not completely satisfied with your purchase, please
email us
within 14 calendar days of your receipt of the shipment. Your satisfaction is our top priority at
MythicCollectibles.com and we will work with you to resolve the issues! We want to earn your trust and your business as a long term customer.
All returns or exchanges require pre-authorization, so please email us before you mail your shipment. Mythic Collectibles, LLC will gladly exchange your
unopened item if one is available in stock OR if a replacement is unavailable, we will be happy to refund the item purchase price minus all shipping and handling (S/H) charges. For international customers, any customs duties, taxes, brokerage fees, payments and impositions by the laws of your country on the shipment are not refundable. For any exchange or return, the item must be in it's original resalable condition, including any applicable product box, packaging and accessories. Please send the item back in it's original shipping box with a copy of the invoice, so that we can more quickly process your exchange or return.
It must be mailed back with Insurance for full item(s) value and with shipment tracking since we are not responsible for returned items damaged or lost in the mail. If it is damaged or lost during the return shipment you’ll need to file an insurance claim with the insurance company you selected since a refund would not be possible from our company in that case. We reserve the right to reject any exchange or return at our sole discretion.
We can only accept exchanges or returns up to a maximum of 14 calendar days after your receipt of the shipment.
Products that can not be exchanged or returned:
Trademarks
MYTHIC COLLECTIBLES® is a registered trademark of MYTHIC COLLECTIBLES, LLC.
Designated trademarks and brands are the property of their respective owners.Disclaimer of Warranties and Limitation of Liability
PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. MYTHIC COLLECTIBLES, LLC DISCLAIMS ALL WARRANTIES
OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT SHALL MYTHIC COLLECTIBLES, LLC BE LIABLE FOR
CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR INDIRECT DAMAGES, REGARDLESS OF
WHETHER MYTHIC COLLECTIBLES, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE PRODUCT PURCHASE PRICE WITHOUT ANY OTHER CHARGES, INCLUDING BUT NOT LIMITED TO SHIPPING AND HANDLING, TAXES AND CUSTOMS FEES. YOU AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. Applicable Law and Jurisdiction
Entire Agreement




